Perfect Moose Jack is the stand-alone smart steam foamer with its own boiler at the back. If the water in the boiler is not regularly refreshed, limescale could affect the boiler and proper operation is not guaranteed. Don't worry, it will take you maximum 6 minutes. And you're in charge of when to refresh. 



1 Tap 'refresh boiler'


This alert automatically appears on top of the touch display when a boiler refresh is needed.


2 Start the boiler refresh


Tap 'refresh now' to start.


To postpone the boiler refresh, tap 'ignore & continue'. You can ignore & continue up to 3 times.


3 Boiler refresh ongoing

Old water is automatically removed and fresh water fills the boiler via the tube at the back.


Do not steam milk while the boiler refresh is ongoing. This will take maximum 6 minutes.


4 Flush the steam wand


When the boiler refresh is finished, give it a big flush via the steam wand.


Hold your finger on the touch display and keep pressing until the button turns fully red.



5 Done


The starting screen appears and you can start moosing again.





GOT A PERFECT MOOSE JACK MODEL PRIOR TO 2023 -> THIS IS HOW YOU DO IT:


WHEN TO REFRESH


The water in the boiler should be refreshed once a week AND whenever this alarm appears on the front display.

If the water in the boiler is not regularly refreshed, limescale can affect the boiler and proper operation is not guaranteed.



MOOSE TIP | FIRST TIME USE 

When Perfect Moose Jack is assembled to be put into use for the very first time, there is no water in the boiler. To get set, first fill the boiler with water. Start at step 4* (below): Switch device on (= fill with fresh water), followed by STEPS 5 and 6.


POSITION THE DEVICE


The device needs to be placed in such a way that the rear side is visible and accessible. Preferably with its side/back towards you.

The steam pipe in the front must be able to drop freely.

Keep the pitcher holder clear.

CHECK HOSE AND RING


Take care not to kink the drain hose when moving the device and ensure it remains properly fixed into the device.

The drain hose should be locked in the quick connector with a red locking ring and the hose should be fixed into the drain pipe above the water level.

If one of these things is not correct, do not start the procedure.



MOOSE TIP | ALWAYS START WITH A WARM DEVICE
Always start the boiler refresh with a ‘warm’ device. In case the device was turned off, first let it heat. The temperature display at the back should indicate at least 120 degrees to start the complete boiler refresh procedure (if switched off, start at step 4 below).



STEP 1 | TURN THE DEVICE OFF


Turn the on/off switch to position 0

   


STEP 2 | OPEN BLUE TAP (= open water drainage)


  • At the back of the device there is a blue, horizontally oriented tap (1)
  • Turn this blue tap a quarter turn until the tap is in a vertical position.
  • When the blue tap is oriented vertically, you can hear the boiler empty via the black drain at the back.

STEP 3 | CLOSE BLUE TAP  (= close water drainage)


  • When the boiler is drained, turn the blue tap a quarter turn back to the right
  • Take the blue tap off the device and keep in a safe place

STEP 4 | SWITCH DEVICE ON (= fill with fresh water)

* FOR FIRST TIME USE START HERE


  • Turn the on/off switch to position 1
  • At the front, the steam pipe moves downward
  • The pump starts and the boiler is filled with fresh water (takes about 3 minutes)

STEP 5 | TURN SWITCH OFF AND ON AGAIN 


  • Turn the on/off switch to position 0
  • Wait for 10 seconds
  • Turn the on/off switch to position 1
  • Boiler is being filled (takes about 3 min)


When the blue digits on the temperature display do NOT light up, switch the device off and on again (repeat previous step, twice at most).


When the blue digits on the temperature display light up, you can put the unit back in its original position.


Attention Do not kink the drain/inlet hoses (e.g. by pushing the device too close to the wall)



STEP 6 | READY FOR USE

Perfect Moose Jack is ready for use as soon as this screen appears at the front display or when the temperature display (blue digits) at the back indicates +/- 127 degrees.