PROBLEM

Perfect Moose blocks on the welcome screen or on the preheating screen and it is impossible to do anything further. 

ROOTCAUSE

Input on the motherboard is faulty

• µSD-card
• Temperature sensor
• Load cell
• Valve block
• RFID module
• Motor
• Touchscreen

TROUBLESHOOTING

The troubleshooting can be done by checking all the different inputs on the motherboard.

• Remove the housing
  
• Check if the µSD-card is fully inserted in the motherboard

• Turn on the unit. If the 'Welcome screen'-error stills pops-up, go to the next step.
• Turn off the unit.
• Unplug the Cable Temperature sensor (ref 11086) from the motherboard
• Turn on the unit. If the 'Welcome screen'-error has been resolved, then you can trace back the faulty part by plugging in the cable to the motherboard and unplugging the temperature sensor (ref 12675) from the temperature sensor protection board (ref 12400). 
• Turn off and back on the unit.
  If the 'Welcome screen'-error still pops-up, go to the next step. 
• Turn off the unit.
• Unplug the load cell (ref 10411) from the motherboard
• Turn on the unit. If the 'Welcome screen'-error stills pops-up, go to the next step.
• This can be done for every input on the motherboard 
• ...