No. The liquid in your smart pitcher will not overflow or 'boil over'. Be sure to stick to the basic rules.


You can choose your own amount of liquid to steam but there is a set minimum and maximum amount in order to always get the best quality microfoam. The standard accepted quantity depends on the size of the pitcher and the recipes. Just follow the Moose advice displayed on screen and you can't miss.



  Not enough liquid in your pitcher

 

When there is not enough liquid in the smart pitcher to steam, you will see the notification below on the touch display when you put the filled pitcher on the Moose device.  

 

Just take the pitcher off and add more liquid. Place the filled pitcher back on the pitcher holder. The device restarts steaming automatically and the notification below disappears. 


! Do NOT add liquid to the pitcher while the pitcher is on the pitcher holder but always take it off first. Adding liquid while the pitcher is still on the device messes with recipe calculations and could result in low quality microfoam and possibly overflow.  

  Too much liquid in your pitcher

 

When there is too much liquid in your smart jug to steam, you will see the notification below on the touch display when you put the filled pitcher on the Moose device. 


Just take the pitcher off and remove some liquid. Place the pitcher back on the pitcher holder. The device restarts steaming automatically and the notification below disappears.

If the pitcher does overflow, ask yourself this:


Is anything touching the pitcher holder while steaming? 

The pitcher holder acts as a weighing scale, telling the Moose exactly how much mi*lk you're about to steam. If you put a Moose hanky, barista towel or something else on or up against the pitcher holder while steaming, this could influence weight/amount measurement and confuses the Moose. 


Is the pitcher handle directed towards the Moose eye?


The Moose eye is measuring the temperature of the pitcher, just like your hands measure it when steaming manually. If the pitcher handle is directed towards the Moose eye, it's measuring the temperature of the handle not your pitcher. This confuses the Moose. 


Is it one particular smart pitcher which overflows?


Check the status of your pitcher. If the coloured coating has come off for some reason, correct temperature measurement can be hindered. How to take care of smart Moose pitchers. 


Are there several pitchers which overflow?

If an overflow problem would occur with several smart pitchers, be sure the calibrating procedure when switching on the device was done correctly. How do I start up Perfect Moose (calibration procedure).


Is there something going on with the boiler of your espressomachine?


When the boiler pressure from your espresso machine is too high, it could transfer too much pressure to Perfect Moose Greg. The boiler should provide a constant pressure between 1.3 and 1.4 bar (maximum allowed = 1.5 bar). Pressure variations outside the prescribed range can affect microfoam qualityUse a boiler for which Perfect Moose Greg is the only load.



 MOOSE TIP

Every coffee bar uses its own cups, latte sizes and recipes. Try out which amount of milk or alternatives you need for your cappuccino, flat white, ... and stick to it. This will prevent milk waste and save on your budget. Every smart moose pitcher has level indicators inside so easy peasy to pour the same amount every time.