Questions and answers
Ran into a little issue? Questions and Answers is the first place to look. Somebody else might have had the same question and then the answer will be there. Just type your question or keyword in the search on top of the page and prepare for a reassuring aha-erlebnis.
Ways to reach us
Didn't get the expected aha-reaction from the Q&A? Let's try direct contact with our Moose Rangers.
A fast way to reach us for minor issues is via chat. Click the chat icon in the bottom right and a chat window will pop up to ask your question. We are here for you to chat every weekday between 9 AM-16 PM (GMT+1).
Yes. Go for it. With that little bit of extra info you're giving us, we can help you out the fastest. By filling in the form, you're creating a ticket so we can track previous issues you might have had. The more we know, the better we can help you out.
Other advantage of contacting us this way? At the bottom of the contact form, you can attach a file such as a picture or video of what you're seeing. So give us your eyes and send us some footage.
On weekdays, you can reach us on WhatsApp. Just add the number below to your phone's contact list and shoot!
Or simply click the WhatApp icon on the website. You can find it in the black part at the bottom of every page on help.perfectmoose.com.
+32 52 49 90 79
If you'd rather get help through email, you can send your request to firstname.lastname@example.org.
Good old-fashioned calling
No bots here. If you're a fan of real talks and sweet-voiced Moose Rangers, give us a call on +32 52 49 90 79. Only on weekdays (GMT+1).
Reach other departments
If you want to reach other Moose departments, such as Billing or Legal, please reach out to email@example.com.