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TROUBLESHOOTING | what to do when...

Something the matter? Don't shoot the Moose... he'll tell you what's wrong and what your next move should be.

Moose says... liquid not cold enough
Moose says... liquid too cold
Moose says... not enough liquid
Moose says...too much liquid
Moose says... bad rfid or no rfid
Moose says... please clear the scale
Moose says... boiler refresh needed
Moose says... water not ready
you want to prepare for remote assistance
the smart moose pitcher overflows
foam quality is poor but the Moose seems to work normally
there's no steam but the steam wand moves normally
error code 16 appears on screen
How to set UTC time on your device