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GENERAL

HOUSING 6

Remove the Greg housing

Close the Greg housing

Remove the Jack housing (back)

Close the Jack housing (back)

Remove the Jack housing (front)

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REQUIRED TOOLS 2

Required tools (PMG--)

Required tools (PMJ--)

HYDRAULIC DIAGRAM 1

Hydraulic diagram (PMJ--)

ELECTRICAL DIAGRAM 6

Motherboard diagram

Electrical diagram (PMJ--)

Electrical diagram (PMG--)

Electrical diagram (PMG10)

Electrical diagram (PMG20 Fixed plug)

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EXPLODED VIEW 2

Exploded view (PMG--)

Exploded view (PMJ--)

(UN)BOXING 2

Unboxing Jack (PMJ)

Boxing Jack (PMJ)

INSTALL

GREG (PMG--) 2

Installation kit - Perfect Moose (Epic) Greg VS Espresso machines

Connection internally to the espresso machine

JACK (PMJ--) 5

Installation

Installation with booster pump

Water specification for Jack

Water usages calculator (PMJ--)

Diagram PMJ20 - Perfect Moose jack

MAINTENANCE & REPAIR

PREVENTIVE MAINTENANCE 2

Preventive maintenance (PMG)

Preventive maintenance (PMJ)

REPLACEMENTS 10

Replacing the touchscreen in holder

Replacing the screen cable

Replacing the temperature sensor

Replacing the RFID reader

Replacing the top switch

See all 10 articles

ADJUSTMENTS 4

How can I change the Moose hoofs by tall ones?

Mainboard stepper motor adjustment procedure.

Converting Greg to Epic Greg (or vice versa)

Adjust steamwand movement

TROUBLESHOOT

ERROR CODE 2

Error codes

ERROR 13 - Recipe does not exist

TECH ISSUES 3

Perfect Moose blocks at startup (Welcome screen)

Perfect Moose does not calibrate

Cleaning the foamer valve assembly

SOFTWARE

MENU 7

Installation - Settings (PMJ)

Access the service menu

Load cell calibration

Steam wand calibration

Manual testing menu (PMJ)

See all 7 articles

EXTRA

GREG (PMG--) 0

JACK (PMJ--) 0

Questions & Answers

START | get to know the Perfect Moose 6

Technical specifications, user manual and info on Jack and Greg.

Use, types and cleaning instructions for Smart Moose Pitchers.

Is Perfect Moose meant for professional use or home use?

Can I order Perfect Moose online?

Where is Perfect Moose made?

See all 6 articles

USE | tips on how to use the Perfect Moose 6

How to use and clean the Perfect Moose smart milk steamer.

What not to do when using the Perfect Moose.

How do I start up Perfect Moose (= calibration procedure)

Can I adjust texture and temperature of the microfoam?

How much milk goes in one pitcher. About minimum levels.

See all 6 articles

INSTALL | create the perfect Moose habitat 6

Can I install Perfect Moose anywhere?

Can I install the Perfect Moose myself?

Why is it recommended to have a rinser close to the Perfect Moose?

Can I connect Perfect Moose Greg to any espressomachine?

Do I need a water filter to install Perfect Moose Greg?

See all 6 articles

CONTACT | reaching the Moose squad 3

Tips for quick help & direct contact

How can I contact my local Moose Rangers?

Contact | How to reach the Perfect Moose Tech Squad?

Machine QR Help Articles

All users 33

New pitcher detected

Programmed pitcher detected (Adjust recipe)

Adjust texture

Adjust temperature

Moose says... liquid not cold enough

See all 33 articles

Dealers only 15

Production first start

Choose your language

First start procedure

First start procedure

Calibration menu

See all 15 articles

Spare part sticker 2

12675 - Temperature sensor (Without cable)

12649 - Drain valve