YOU HAVE QUESTIONS. WE HAVE ANSWERS.

Dive into the Moose Content Pool. We’re here to help.

Questions & Answers

START | get to know the Perfect Moose 10

What are the different parts of the device for?

How does the Perfect Moose work?

Which Moose models are there and what is the difference?

Which smart pitchers are available and what is the difference?

How big is Perfect Moose?

See all 10 articles

USE | tips on how to use the Perfect Moose 8

How do I start up Perfect Moose (= calibration procedure)

Can I add milk or liquid during a steaming cycle?

Do I have to hold the Moose pitcher while steaming?

Can I steam various types of milk?

Can I use my own pitchers to foam with Perfect Moose?

See all 8 articles

INSTALL | create the perfect Moose habitat 6

Can I install Perfect Moose anywhere?

Can I install the Perfect Moose myself?

Why is it recommended to have a rinser close to the Perfect Moose?

Can I connect Perfect Moose Greg to any espressomachine?

Do I need a water filter to install Perfect Moose Greg?

See all 6 articles

MAINTENANCE | how to keep the Moose happy 4

How do I clean the Perfect Moose machine?

How do I clean Smart Moose pitchers?

Can I clean underneath my Perfect Moose?

How do I refresh the boiler of Perfect Moose Jack

ORDER & SHIPMENT | getting your Moose 4

Where can I buy a Perfect Moose? List of dealers.

Can I order Perfect Moose online?

What’s the delivery time for Perfect Moose?

What’s the price of Perfect Moose?

TROUBLESHOOTING | what to do when... 10

Moose says... liquid not cold enough

Moose says... liquid too cold

Moose says... not enough liquid

Moose says...too much liquid

Moose says... bad rfid or no rfid

See all 10 articles

DOWNLOADS | Moose stuff to save or print 4

Technical specifications Perfect Moose Jack

Technical specifications Perfect Moose Greg & Epic Greg

User manual for software version V05.307B

User manual for software versions V05.308B/C-V05.309/B/C

RECIPES | Get inspired 5

Veggie | Oat and red beet latte

Hot chocolate | Intense cacao fever

Hot chocolate | Dark 'n Creamy flavonols fest

Hot chocolate | Golden treat with a hint of caramel

Basic recipe for hot chocolate milk

CONTACT | reaching the Moose squad 2

Contact | How to reach the Perfect Moose Support Team?

Tips for quick help & direct contact

Machine QR Help Articles

Version 1 30

Moose says... liquid not cold enough

Moose says... liquid too cold

Moose says... not enough liquid

Moose says...too much liquid

Moose says... bad rfid or no rfid

See all 30 articles